Privacy Policy

This Privacy Policy describes the policies and practices of Zhermopultix AI ("Company", "we", "our", or "us") regarding the collection, handling, storage, and protection of personal data collected through our algorithmic web platform and connected network services.

1. Data Controller Information

For the purposes of applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is Zhermopultix AI, located at Park Row 207, BS1 5LJ Bristol, United Kingdom.

2. Categories of Information Collected

We collect information necessary to maintain computational security, provide algorithmic analytics, and honour contractual engagements. Data points include:

• Identity and Contact Data: Name, email address, telephone contact number, and country of residence.
• Technical and Telemetry Data: Internet Protocol (IP) address, browser engine characteristics, operating system, session timestamps, crash telemetry, and latency metrics.
• Usage and Interaction Data: Dashboard configuration, preference settings, simulation queries, and interaction timestamps.
• Communications: Content of correspondence sent via email or direct support channels.

3. Legal Bases for Processing

We process personal data only when lawful bases exist under UK data protection legislation:

• Contractual Performance: Processing required to grant access to and operate our intelligence software.
• Legitimate Interests: Improving machine-learning infrastructure, safeguarding against fraudulent exploitation, and ensuring distributed service uptime.
• Legal and Regulatory Compliance: Retaining records where mandatory statutory obligations apply.
• Consent: When you provide clear consent for non-essential cookies or explicit operational notices.

4. How We Use Your Data

Personal data is used exclusively to:

• Deliver real-time market calculation metrics and dashboard updates.
• Authenticate platform accounts and maintain end-to-end cryptographic integrity.
• Diagnose network latency, prevent denial-of-service attempts, and protect algorithmic models.
• Provide technical assistance and service alerts.

5. Data Sharing and Third Parties

We do not sell, rent, or monetise your personal data. We disclose information strictly on a need-to-know basis to:

• Trusted cloud hosting, server infrastructure, and database providers operating ISO-certified facilities.
• Professional legal, accounting, and cybersecurity auditors.
• Statutory law enforcement or regulatory authorities when compelled by a valid legal subpoena or binding court order.

6. International Data Transfers

Where personal data is transferred outside the United Kingdom or the European Economic Area, we implement robust contractual and technical safeguards, including UK International Data Transfer Agreements (IDTAs) and standard contractual clauses, ensuring an equivalent level of privacy protection.

7. Data Retention Policy

We retain personal information only for as long as is necessary to fulfil the operational purposes outlined in this policy or to satisfy statutory accounting and reporting requirements. Telemetry and network logs are systematically purged or irreversibly anonymized after defined operational windows.

8. Your Legal Rights

Under applicable data protection laws, you possess fundamental rights regarding your personal records, including:

• The right to access and request a copy of your personal data.
• The right to rectification of inaccurate or incomplete information.
• The right to erasure ("right to be forgotten") subject to statutory retention limits.
• The right to restrict or object to the processing of your data.
• The right to data portability in a machine-readable format.

To exercise these rights, please submit a written request to our Data Protection Contact at [email protected]. You also hold the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

9. Security Measures

We deploy modern transport-layer encryption (TLS 1.3), granular role-based access management, encrypted database clusters, and continuous perimeter monitoring to protect your records from unauthorized disclosure, loss, or alteration.

10. Inquiries and Contact

For questions or requests concerning our privacy standards, write to:

Privacy Office — Zhermopultix AI
Park Row 207, BS1 5LJ Bristol, United Kingdom
Email: [email protected]